Policies & Information

Terms & Conditions

Welcome to Girlista!
By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site.

  • All products displayed on our website are subject to availability.

  • Prices and product details may change without prior notice.

  • Unauthorized use of this website or reproduction of its content is strictly prohibited.

  • We reserve the right to refuse or cancel any order that appears to be fraudulent or violates our terms.

  • By placing an order, you agree that all information you provide is accurate and complete.

If you have any questions about our terms, please contact us at info@girlistaa.com.

Refund Policy

We offer a 1-day return policy. This means customers have 1 day from receiving their package to request a return.

To qualify for a refund:

  • The item must be returned in the same condition it was received — unused, unworn, with the original tag attached, and the barcode from the shipping bag included.

  • Once we receive the returned item, we will notify the customer about the approval or rejection of the refund based on the item's condition.

  • If approved, the refund will be issued via the original payment method. Please note that processing refunds may take some time.

Exchanges:

  • Available within 2 days of receiving the package.

  • Items must be returned unused, unworn, and with the original tag attached.

  • Without these conditions, the exchange cannot be processed.

If you receive a defective, damaged, or incorrect item, please contact us immediately at info@girlistaa.com or through instagram DM so we can assess the issue and take appropriate action.
Please note that sale items are not eligible for returns, and items that are used, damaged, or missing tags/barcodes are non-refundable.
Items returned without prior approval will not be processed.

Privacy Policy

Your privacy is important to us.
Girlista collects personal information (such as name, address, phone number, and email) only to process orders and improve your shopping experience.

  • We do not sell, rent, or share your personal data with any third party except as necessary to complete your order.

  • All payment transactions are encrypted and processed securely through trusted payment gateways.

  • By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

If you have any privacy concerns, please contact us at info@girlistaa.com.

Shipping Policy

We process and ship orders within 1–3 business days after the order is confirmed.
Delivery times may vary depending on your location.

  • You will receive a tracking number once your order has been shipped.

  • Customers are responsible for providing the correct shipping address.

  • In case of failed delivery due to incorrect details, additional shipping fees may apply for resending.

For any shipping inquiries, please email info@girlistaa.com.

Contact Us

We’re here to help you! 💌

Email: info@girlistaa.com
Address:  Nasr city, Cairo, Egypt

phone number: 201153346992

Our support team responds to inquiries in the order they are received. Please allow some time for a response.

About Us

Girlista is a women’s fashion brand that celebrates modern elegance and confidence.
We proudly design and produce 100% Egyptian-made collections, crafted with the highest quality fabrics and fine details that express the unique personality of every woman.

This is our second collection, a new chapter of creativity and style — made with love, designed to last.